Privacy
Privacy & cookie policy
Last updated 12 November 2026. This policy covers ecosafari.com and bookings made with Everglades Day Safari.
Who we are
Everglades Day Safari, 14801 South Tamiami Trail, Fort Myers, FL 33912, United States. Questions about this policy: Reservations@Ecosafari.com or (239) 472-1559.
What we collect
- Booking details — name, email, phone, pickup hotel, party size and ages, and payment information handled by our booking platform. We do not store full card numbers on this website.
- Messages — the content of calls, emails, WhatsApp messages and text messages you send us.
- Usage data — pages viewed, approximate location derived from IP address, device and browser type, and the site that referred you.
- Cookies and similar technologies — small files that keep the site working and measure how it is used.
Why we use it
To confirm and run your tour, to contact you about pickup and changes, to answer questions, to improve the website and our tours, to measure advertising, and to meet legal obligations such as tax and safety records.
Who we share it with
Our booking platform and payment processor (to take and manage your reservation), our email and reservations systems, Google (Analytics and Ads), Microsoft Advertising, and CallRail (call tracking and recording of booking calls). We do not sell personal information. Resellers such as TripAdvisor, Viator and GetYourGuide process your booking under their own privacy policies.
Cookies
- Essential — keep the site secure and remember your cookie choice. These cannot be switched off.
- Analytics — Google Analytics 4 helps us understand which tours and pages are useful. Loaded through Google Tag Manager (GTM-PLKQDQ7).
- Advertising — Google Ads and Microsoft Advertising measure whether our ads lead to bookings.
- Call tracking — CallRail records which marketing brought a phone call and records booking calls for quality and training.
Non-essential cookies are set only after you accept them in the cookie banner. You can change your mind at any time using “Cookie settings” in the footer, or by clearing cookies in your browser.
Your rights
You may ask to see, correct or delete the personal information we hold about you, and you may ask us to stop using it for marketing. Email Reservations@Ecosafari.com and we will respond within 30 days. California residents have the right to know, delete and opt out of the sale or sharing of personal information; we do not sell personal information. We honour Global Privacy Control (GPC) signals for the sale or sharing of personal information.
How long we keep it
Booking records are kept for seven years for tax and insurance purposes. Marketing contact details are kept until you ask us to remove them. Analytics data is retained for 14 months.
Children
This website is not directed at children under 13 and we do not knowingly collect their information. Bookings for children are made by an adult.
Changes
If this policy changes materially we will update the date at the top of the page.
This policy is written in plain language for guests. It should be reviewed by the operator’s attorney before launch to confirm it matches current processing and state law.