Legal

Terms & conditions

Last updated 12 November 2026.

Bookings and payment

Reservations are required and close at 5 p.m. the day before your tour. A credit card is required to hold seats. You may pay by card at booking or in cash on the day; we do not accept cheques. Prices are per person in US dollars and are those shown on this website at the time of booking.

Departures run when we meet the minimum number of guests for that tour. We confirm your departure the day before. If a date does not fill, we will offer you another date or a full refund.

Cancellations and refunds

Cancellations must be made by telephone on (239) 472-1559; we do not accept cancellations by email. Cancel at least 48 hours before your scheduled pickup for a full refund. Cancellations inside 48 hours are charged $25 per person. No-shows and day-of cancellations are not refunded. Groups of eight or more require seven days’ notice.

If you booked through TripAdvisor, Viator, GetYourGuide or another reseller, cancel through them; their terms govern their booking. See the cancellation policy for the full text.

Weather and changes

Tours run rain or shine and ponchos are provided. If we cancel a tour for safety reasons, you will be offered another date or a full refund. We may adjust the itinerary for weather, water levels, road closures or wildlife conditions; the inclusions of your tour will not change.

Age, health and conduct

The Everglades Day Safari is for guests aged six and over. Captain Bob’s Excellent Adventure and the Western Everglades Adventure welcome all ages. Collapsible walkers and wheelchairs are welcome with advance notice; motorised scooters cannot be carried. Alcohol, tobacco and vaping are not permitted in our vehicles. Guests must follow their guide’s safety instructions at all times, including wearing life jackets when asked.

Wildlife

We never feed or harass wildlife. We guarantee wild alligator sightings on our airboat tours; we do not guarantee any other species. Do not approach, handle or feed animals at any stop.

Text messaging terms

If you opt in, Everglades Day Safari and Captain Bob’s Adventure may send tour updates by SMS — pickup reminders, weather notes and changes to your departure. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Opting out of text messages does not affect your booking; we will call or email instead.

Website terms of use

The text, photographs, logo and design of this website belong to Everglades Day Safari and may not be reproduced without written permission. Links to our pages are welcome. Information on this site is provided in good faith and may change; if a detail matters to your booking, confirm it with the office.

Liability

Travel in natural environments carries inherent risk. By booking, guests accept that they participate at their own risk and agree to follow guide instructions. Everglades Day Safari is not liable for loss or damage to personal property, or for delays caused by traffic, weather or conditions outside our control.

Contact

Everglades Day Safari, 14801 South Tamiami Trail, Fort Myers, FL 33912. Phone (239) 472-1559. Email Reservations@Ecosafari.com.

These terms are a plain-language summary for guests. They are not legal advice and should be reviewed by the operator’s attorney before launch.